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Diploma in Hospitality Management

Learn about the essential principles of hospitality management, the nature of hospitality, and concepts and skills required in the hospitality sector.

Publisher: Openstax CNX
Learn about the essential principles of hospitality management, the nature of hospitality, and concepts and skills required in the hospitality sector.
  • Duration

    10-15 Hours
  • Students

    47,563
  • Accreditation

    CPD

Description

Modules

Outcome

Certification

View course modules

Description

The hospitality sector generates hundreds of billions of dollars annually, and is a key revenue generator in all modern economies. This sector is continually growing and employs millions of professionals worldwide. The course Diploma in Hospitality Management teaches you about the key skills required to work in hospitality management, and you will learn about the functions of different hotel departments. The course begins by introducing you to the nature of hospitality, such as the relationship between the hospitality sector and tourism, the various types of accommodation and the different types of hotel guests and meeting their requests.

Next, the course teaches you about hotel management and the organization of hotel departments, their functions and the roles involved. The course also covers food and beverage services and its relationship to other hotel departments. You will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process, including topics like food safety, food contamination, and personal hygiene for catering practitioners. You will learn how to respond to kitchen accidents and the procedures that must be in place to ensure staff safety when working with different types of equipment or in the case of fire.

This course will be of great interest to hospitality professionals working in hotels, restaurants, or any other hospitality service operation. It will also be of great interest to any learner who would like to gain employment or progress their career in the hospitality sector.

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